COLLINS BUSINESS SECRETS:DEALING WITH DIFFICULT PEOPLE SECRETS Malaysia

• The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
• Includes how to:
• • Understand the different types of troublemakers
• • Stay calm and firm when other people can’t
• • Deal with difficult bosses, direct reports, and colleagues
• • Create win-win scenarios
• • Develop productive relationships with people you don’t like

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